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IT Outreach Manager
I am a qualified Microsoft Certified Systems Administrator with 4 years of IT Industry experience. After completing my training and experience within the organisation, I furthered my career by heading the organisation’s IT Outreach service.
Presently I am managing 1st and 2nd line technicians in the field, together with managing day to day operations in 7 primary schools based in London Borough of Brent.
IT in education has more demanding aspects on a field engineer, as I am required to trouble shoot and manage multiple software packages from various vendors. I have achieved great success in my role by project planning and implementing large projects during school holidays. I feel the education industry has provided me with valuable experience in dealing with wide variety of technical abilities as I find no one problem is as same as another.